When you receive your email bill, simply forward it to the unique Bree email address provided to you in the Bree App. Then, all you need to do is make sure your bill has the PDF attachment. You’ll notice that some email bills don’t have the PDF attached and come with a link to download the PDF. If this is the case, just download the PDF bill and send an email to the same unique Bree email address with the PDF attachment.
Bree does her best work with PDF bills. She needs to clearly see the company the bill is from, due date, bill amount and the BPAY® details, including the biller code and reference number. If you send through a photo or a scan of the bill and it is unclear or has any cropped information, Bree may have issues reading it.
You can also share your unique Bree email address with your bill provider. This way, all future bills will automatically be added to your Bree Account if the email bill they send you has the attached PDF.
Then, confirm how much of the bill you want us to pay and voilà!
* There are some bills, such as vehicle registrations and CTP, that we cannot part-pay. This is because the biller requires us to pay the fixed full amount. If you have a rego or a CTP due that is over your account limit then you won’t be able to pay this with Bree. For example, if your account balance is $500 and your CTP bill is $525, Bree won’t be able to pay this for you. But if you have $1,000 account balance and your CTP bill is $525 then Bree can process this payment in full.